Privacy Policy

Effective Date: 8/01/2025

At Mal Pals, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or placing an order, you agree to the terms below.

1. Information We CollectWhen you browse our website, place an order, or contact us, we may collect:

• Personal Info: Name, email, shipping address, billing address, phone number (if provided)
• Payment Info: We process payments through trusted third-party providers like GoDaddy Payments or PayPal. We never see or store your full credit card information.
• Usage Data: We may collect anonymized data like browser type, device, and time spent on the site to help improve our website.  

2. How We Use Your InfoWe only use your information to:

• Process and ship your orders 
• Send you order updates and tracking info
• Respond to your questions or messages
• Improve our website and customer experience  

3. Sharing Your InfoWe never sell your information. We only share data with trusted services we use to operate our business, like:

• Payment processors (GoDaddy Payments, PayPal)
• Shipping providers (e.g., USPS, UPS) 
• Website analytics tools 

These third parties are only given the info they need to perform their services.

4. CookiesOur website uses cookies to help it run smoothly and to improve your experience. Cookies are small files stored on your device. You can choose to disable cookies through your browser settings.

5. Data SecurityWe take your privacy seriously. We use secure technology and partner with reputable platforms to keep your data safe. While no system is 100% secure, we do our best to protect your information.

6. Your RightsYou can contact us anytime to:

• Request access to your personal info
• Ask us to correct or delete your info
• Opt out of marketing emails (if we send any)

To make any of these requests, email us at: hello@shopmalpals.com

7. Updates to This PolicyWe may update this Privacy Policy from time to time. We’ll post any updates here with a revised effective date.

8. Contact UsIf you have any questions about this policy or how your data is used, please contact us at: 📧 hello@shopmalpals.com